Return & Refund Policy

Thank you for shopping at TopAntivirusSales.com. We are authorized resellers of AntivirusSales.com and provide genuine antivirus software license keys delivered digitally via email after purchase.

Because our products are digital software license keys, special conditions apply to returns and refunds. Please read the policy carefully before making a purchase.

1. Digital Delivery

  • All purchases are delivered electronically.
  • Once payment is confirmed, your antivirus license key and instructions will be sent to the email address provided at checkout.
  • Delivery is typically instant, but in some cases may take up to 2–4 hours due to order verification or technical reasons.

2. Refund Eligibility

Due to the nature of digital products, refunds are only available under the following conditions:

  • You have not received the license key within 24 hours of purchase (excluding technical delays where we are in active communication with you).
  • The license key provided by TopAntivirusSales.com is proven to be invalid or non-functional.
  • Duplicate purchases made by mistake, provided the license key(s) have not been activated.

3. Non-Refundable Situations

We cannot issue refunds in the following cases:

  • The license key has already been delivered and activated.
  • Purchase was made with an incorrect product selection (please verify product details before checkout).
  • Incompatibility with your device, operating system, or other software (system requirements are listed on product pages).
  • Buyer’s remorse or change of mind after the product key has been issued.

4. Exchange Policy

If you received the wrong product due to our error, we will provide the correct license key at no additional cost once the issue is verified.

5. How to Request a Refund

If you believe you qualify for a refund, please contact our support team within 7 days of purchase:

📧 Email: infot@topantivirussales.com

Please include the following details in your request:

  • Order number
  • Email address used for the purchase
  • Reason for refund request
  • Screenshots (if applicable, e.g., activation error message)

6. Processing Time

Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.

7. Contact Us

If you have any questions regarding this policy, feel free to contact us at:

TopAntivirusSales.com
📧 Email: info@topantivirussales.com
🌐 Website: www.topantivirussales.com