Shipping & Delivery Policy
Digital Product Delivery
TopAntivirusSales sells digital software licenses and antivirus subscription products. As all products available on our website are digital products, no physical items are shipped to customers.
Upon successful completion of your order and payment verification, your software license key, activation details, and any applicable instructions will be delivered electronically to the email address provided during checkout.
Delivery Time
Most orders are delivered within 5 to 15 minutes after successful payment confirmation.
In certain cases, delivery may take longer due to:
- Payment verification procedures
- Order review requirements
- Technical issues beyond our control
- Incorrect customer email information
If your order has not been received within 30 minutes, please contact our customer service team for assistance.
Where Will My License Be Delivered?
Your license key and order details will be sent to the email address provided during checkout.
Customers are responsible for ensuring that the email address entered during purchase is accurate and accessible.
Check Your Spam or Junk Folder
Occasionally, email providers may incorrectly classify automated order emails as spam or junk mail.
If you do not receive your order within 15 minutes, please check:
- Spam Folder
- Junk Mail Folder
- Promotions Tab (Gmail)
- Updates Tab (Gmail)
Adding our email address to your safe sender list may help ensure delivery of future communications.
Order Verification
To protect customers and prevent fraudulent transactions, certain orders may be subject to additional verification.
Additional verification may result in temporary delivery delays. If verification is required, our customer service team will contact you using the information provided during checkout.
Delivery Confirmation
Once your order has been processed, a confirmation email containing your software license information and order details will be sent to you.
Customers should retain this information for future reference.
Incorrect Email Address
If an incorrect email address was entered during checkout, please contact us as soon as possible.
While we will make reasonable efforts to assist, TopAntivirusSales cannot guarantee recovery or redelivery when incorrect customer information has been provided.
Non-Delivery Assistance
If you have not received your order within a reasonable time after payment confirmation, please contact us using one of the methods below:
Email: info@topantivirussales.com
Phone: +1 (844) 458-8310
Contact Page: https://topantivirussales.com/contact-us/
Our team will investigate the issue and assist you as quickly as possible.
Service Area
TopAntivirusSales currently provides digital software licenses to customers in the United States and Canada.
Important Notice
TopAntivirusSales is an independent software license reseller. We are not affiliated with, endorsed by, sponsored by, or authorized by any software manufacturer unless explicitly stated.
All trademarks, product names, and brand names belong to their respective owners and are used solely for identification purposes.