How Digital Delivery Works
Last Updated: September 21, 2026
Top Antivirus Sales sells digital antivirus and internet security software licenses to customers in the United States and Canada.
Because our products are digital, eligible purchases are delivered electronically by email rather than through physical shipping.
1. Choose Your Product
Browse our software products and select the product that meets your requirements.
Before purchasing, review the product information carefully, including:
- Product name
- Product edition
- License duration
- Number of supported devices
- Supported operating systems
- Country or region restrictions
- System requirements
- Delivery method
- Price
- Refund eligibility
If you are unsure whether a product is suitable for your device, contact us before placing your order.
2. Complete Your Order
Add the selected product to your shopping cart and proceed to checkout.
During checkout, you may be asked to provide information such as:
- Name
- Email address
- Billing information
- Telephone number
- Payment information
Please make sure your email address is correct because digital delivery is sent electronically.
3. Payment Processing
After you submit your order, your selected payment method processes the transaction.
Some orders may require additional payment or security verification.
This may be necessary to help protect customers and our business against unauthorized or fraudulent transactions.
4. Order Verification
Where applicable, an order may be reviewed before the digital license is released.
Verification may take additional time depending on the payment method, transaction information, security checks, or other circumstances.
Most eligible orders proceed to digital delivery after successful payment processing and verification.
5. Digital Delivery
Once your order has been successfully processed, applicable license information and product instructions are sent to the email address provided during checkout.
Typical delivery is approximately:
5–15 minutes
Delivery time may occasionally be longer when an order requires additional verification or processing.
6. What You Receive
Depending on the product, your delivery email may contain:
- Product name
- License or activation information
- Download information
- Activation instructions
- Product-specific instructions
- Important license information
The exact information provided depends on the software product purchased.
7. Check Your Email
After completing your purchase, check the email address used during checkout.
If you do not see the delivery email, check:
- Inbox
- Spam or junk folder
- Promotions folder
- Updates folder
- Other filtered folders
You can also search for:
Top Antivirus Sales
or:
8. Didn’t Receive Your License?
If your license has not arrived after the expected delivery period, please contact us.
Provide:
- Order number
- Name used during checkout
- Email address used for the order
- Product purchased
Our customer service team will review the order and assist with the delivery issue.
Email: info@topantivirussales.com
Phone: +1 (844) 966-7866
9. Incorrect Email Address
Customers are responsible for entering an accurate email address during checkout.
If you accidentally entered an incorrect email address, contact us as soon as possible.
We will review the order and determine whether the delivery information can be corrected.
If a license has already been delivered to an incorrect email address or has been accessed, additional verification may be required before we can take further action.
10. No Physical Product
Most products offered by Top Antivirus Sales are digital products.
For digital-only products:
Delivery: Electronic delivery by email
Physical shipment: Not applicable
Shipping carrier: Not applicable
Typical delivery: 5–15 minutes after successful processing
Customers should review the individual product listing to determine whether a product is digital or physical.
11. Product Activation
After receiving your digital license, follow the activation instructions provided with your purchase.
Activation requirements vary by software publisher and product.
Top Antivirus Sales may provide basic activation guidance for products purchased through our website.
We are not the official technical support department of the software manufacturer.
For manufacturer-controlled accounts, subscriptions, advanced technical issues, or account-related problems, customers may need to contact the applicable software publisher through its official support channels.
12. Before Activating Your License
Please review the product information before activating or redeeming your license.
Pay particular attention to:
- Product edition
- License duration
- Number of devices
- Supported operating system
- Geographic restrictions
- Account requirements
- System requirements
If you believe you received the wrong product, contact us before activating or redeeming the license whenever possible.
Activation or redemption may affect refund eligibility.
13. Refunds
Refund requests are handled according to our Refund & Return Policy.
In general, eligible unused and unactivated digital licenses may be considered for a refund within the applicable refund period.
Activated, redeemed, registered, or consumed licenses may not be eligible for a refund.
Please review the complete Refund & Return Policy before purchasing.
14. Order Security
We use reasonable order-processing and security procedures to help protect transactions.
Orders may be delayed, held, or cancelled when:
- Payment cannot be verified
- Order information is incomplete
- Additional verification is required
- A transaction appears unauthorized
- Security concerns require further review
Where appropriate, we may contact the customer using the information provided during checkout.
15. Customer Support
Top Antivirus Sales customer service can assist with:
- Product questions
- Order status
- Digital delivery
- License information
- Basic activation guidance
- Refund requests
- General questions about purchases
We aim to respond to customer inquiries within 24–48 business hours.
Customer Service
Email: info@topantivirussales.com
Phone: +1 (844) 966-7866
Business Hours: Monday–Saturday, 9:00 AM–6:00 PM CST
16. About Top Antivirus Sales
Top Antivirus Sales is an independent online software license reseller serving customers in the United States and Canada.
We are not the manufacturer of the software products offered through our website.
Software publisher names, trademarks, logos, and product names belong to their respective owners.
The presence of a manufacturer’s product on our website does not by itself indicate manufacturer sponsorship, endorsement, partnership, or affiliation.
17. Business Information
Top Antivirus Sales
Independent Online Software License Reseller
Leslie Street
Fremont, CA 94544
United States
Email: info@topantivirussales.com
Phone: +1 (844) 966-7866
Business Hours: Monday–Saturday, 9:00 AM–6:00 PM CST
18. Related Policies
For additional information, please review:
- About Us
- Contact Us
- Terms & Conditions
- Refund & Return Policy
- Privacy Policy
- Cookie Policy
- Disclaimer
- Supplier Verification & Product Authenticity
Top Antivirus Sales aims to provide clear information about its products, delivery process, business identity, and customer-service procedures before and after purchase.